Privacy Policy

At Sthetix In Stone, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our Shopify-powered website.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

a) Personal Information

  • Full name
  • Billing and shipping address
  • Phone number
  • Email address
  • Payment details (processed securely through payment gateways)

b) Order Information

  • Products purchased
  • Order value
  • Transaction date
  • Payment status

c) Device & Usage Information

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on site
  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Communicate order confirmations and updates
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and ensure secure transactions
  • Send marketing emails (only if you opt in)

3. Payment Information

All payments are processed securely via third-party payment gateways integrated with Shopify. Sthetix does not store your full credit/debit card details on our servers.

4. Sharing of Information

We do not sell or rent your personal information.

We may share limited data with:

  • Shipping and logistics partners
  • Payment gateways
  • IT and website service providers
  • Legal authorities (if required by law)

All third-party providers are obligated to maintain confidentiality and data security.

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve browsing experience
  • Enable cart functionality
  • Analyze traffic and usage patterns
  • Support marketing and advertising efforts

You can disable cookies through your browser settings, though some features may not function properly.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Maintain transaction records
  • Comply with legal, tax, and accounting obligations

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise these rights, please contact us at:

Email: sales@sthetixinstone.com

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

9. International Customers

If you are accessing our website from outside India, please note that your information may be transferred to and processed in India.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Sthetix In Stone

Company E-Mail ID : sales@sthetixinstone.com

Contact Number      : +91 9205066363

Company Address   : Sthetix In Stone, 

                                   No. 6, Mahalaxmi Industrial Estate,

                                   Dainik Shivneri Marg, 

                                   Worli, 

                                   Mumbai - 400018